** Safety first. Clients showing signs of illness related to COVID-19 should remain at home.
Symptoms include: Fever, Shortness of Breath, Dry Cough, and Fatigue.
Email or Call for an Appointment
Clients Fill out Necessary Information Forms and Return Them via Email
We will email you estimates for any drop-off surgical procedures
Call upon Appointment Arrival
Inform staff on color/make/model of vehicle
Stay in Your Car
Lobby and waiting rooms are closed
Owners Secure Pets on a Leash or in a Carrier
DVC restricted from getting into a vehicle to secure pets
DVC Staff Meet You for Curbside Checkin
Clients step out of the vehicle to hand off-leash or carrier
Owners Keep Vehicles in the Same Spot for Curbside Checkin
For ease of DVC staff returning pets
Staff Will Call Owners to Take Detailed History
Please share with them the reason why your pet is at DVC today
Doctor Will Call Owners To Go Over Findings, Recommendations and Answer Any Questions You May Have
Calls will then be transferred to client service representatives to collect payment via credit cards
